Privacy Policy

Last updated: October 19, 2026

StayKindly operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). StayKindly is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

"Personal information" means information that identifies or can reasonably be linked to you or another person. It does not include information that is collected anonymously or that has been de-identified. Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, form of payment, and payment confirmation. Card details are handled by our payment processor.
  • Account information including your username, password, preferences and settings.
  • Transaction information including the items you view, put in your cart, or purchase, return, exchange or cancel, and your past transactions.
  • Communications with us including the information you include when you send a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

  • Directly from you, for example when you create an account, visit or use the Services, or communicate with us.
  • Automatically through the Services, including from your device and through cookies and similar technologies.
  • From our service providers, who collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide, tailor, and improve the Services. To process payments, fulfill orders, remember your preferences, send notifications related to your account, process purchases, returns and other transactions, arrange shipping, and create a customized shopping experience.
  • Marketing and advertising. To send marketing and promotional communications by email or text message, and to show you online advertisements, including based on items you previously purchased or added to your cart.
  • Security and fraud prevention. To authenticate your account, provide a secure payment and shopping experience, and detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity. If you register an account, you are responsible for keeping your credentials safe.
  • Communicating with you. To provide customer support and maintain our business relationship with you.
  • Legal reasons. To comply with applicable law or valid legal process, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

  • With Shopify and with vendors and other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. Depending on where you live, you may have a right to direct us not to share information about you for targeted advertising. You can exercise that choice here.
  • When you direct us or otherwise consent to disclosure, such as to ship you products.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, to enforce our terms or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit is transmitted to and shared with Shopify and third parties that may be located in other countries. We also use certain Shopify enhanced features that incorporate data from your interactions with our store, other merchants and Shopify. In those cases Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights. To learn more, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third Party Websites and Links

The Services may link to websites operated by third parties. If you follow links to sites we do not control, review their privacy and security policies. We are not responsible for the privacy or security of those sites. Information you share on public or semi-public venues, including social networking platforms, may be viewable by others.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, contact us and we will delete it. We do not have actual knowledge that we "share" or "sell" (as defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measure is perfect, and we cannot guarantee "perfect security." Information you send to us may not be secure in transit, so please do not use unsecure channels to send sensitive or confidential information. How long we keep your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline a request as permitted by law.

  • Right to access / know the personal information we hold about you.
  • Right to delete personal information we maintain about you.
  • Right to correct inaccurate personal information.
  • Right of portability, to receive a copy of your information and ask us to transfer it to a third party.
  • Right to opt out of sale or sharing for targeted advertising. You can opt out here. If you visit with the Global Privacy Control signal enabled, we treat it as an opt-out request for that device and browser. We do not recognize other "Do Not Track" signals.
  • Managing communication preferences. You can unsubscribe from promotional emails at any time using the link in the email. We may still send non-promotional emails, such as about your orders.

To exercise a right, contact us using the details below. We will not discriminate against you for exercising your rights. We may need to verify your identity first, and you may designate an authorized agent to act for you. We will respond as required by applicable law.

Complaints

If you have a complaint about how we process your personal information, contact us using the details below. Depending on where you live, you may also be able to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country you live in. If we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the Standard Contractual Clauses, unless the transfer is to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

Questions about our privacy practices, or want to exercise a right? Email us at samirzazai122@gmail.com.